Privacy Policy
Last updated: March 2024
1. Introduction
MeetingAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our MeetingAI software and related services.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and communication)
- Name (optional, for personalization)
- Payment information (processed through secure third-party payment providers)
2.2 Meeting Data
- Audio data (processed in real-time, not stored)
- Meeting transcripts (if enabled by user)
- Questions and answers generated during meetings
2.3 Usage Information
- Device information (operating system, device type)
- Usage statistics and patterns
- Error logs and performance data
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process and complete transactions
- To improve our services and user experience
- To send administrative information and important updates
- To provide technical support
- To detect and prevent fraudulent activities
4. Data Security
We implement robust security measures to protect your data:
- End-to-end encryption for all data transmission
- Secure storage with industry-standard encryption
- Regular security audits and updates
- Strict access controls and authentication measures
- Real-time audio processing without permanent storage
5. Third-Party Services
We work with the following types of third-party services:
- Language Model Providers (for AI processing)
- Authentication Services
- Payment Processors
- Analytics Services
Each third-party service has its own privacy policy and data handling practices. We carefully select our partners and ensure they maintain high security standards.
6. Data Retention
We retain different types of data for varying periods:
- Account information: Until account deletion
- Meeting audio: Not stored (real-time processing only)
- Meeting transcripts: 30 days (if enabled)
- Usage data: 12 months
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Export your data
- Opt-out of marketing communications
8. International Data Transfers
Your information may be transferred and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our application.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: service@helpmai.com
- Website: www.meetingai.com/contact